Privacy policy
Protecting your personal data is very important to us.
We treat your data confidentially and do not share it without your consent. Your information will only be used to process your inquiry or booking.
We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.
1. Contact with us
If you contact us via the form on the website or by e-mail, the data you provide (name, e-mail address, telephone number, message) will be stored by us for the purpose of processing the request and in case of follow-up questions. This data will not be passed on without your consent.
2. Online bookings and inquiries
Our website offers the possibility to make inquiries or bookings. The data you enter (name, contact details, travel dates, special requests) will be stored and processed for this purpose. Without this data we cannot process your booking or inquiry.
3. Use of Smoobu (booking system)
For managing bookings and inquiries, we use the software Smoobu GmbH, Wönnichstr. 68/70, 10317 Berlin. If you make an inquiry or booking via our website, the data you enter (e.g. name, address, contact details, booking details) will be transmitted to Smoobu and processed there. Processing is carried out exclusively for the purpose of handling your inquiry or booking. Smoobu stores your data on servers within the EU and operates in compliance with GDPR. Further information on Smoobu’s data protection can be found in their Privacy Policy.
4. Storage of data
Your data will only be stored for as long as is necessary to process your inquiry or booking, or as long as we are legally obliged to do so (e.g. due to retention obligations).
5. Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you allow this only in individual cases. If cookies are deactivated, the functionality of our website may be restricted.
6. Web analysis (optional)
If we use an analysis tool (e.g. Google Analytics), cookies will be used to enable analysis of the use of the website. The information generated is transferred to the provider's servers and stored there. Your IP address is recorded, but immediately pseudonymized so that only a rough localization is possible. The relationship with the web analysis provider is based on EU standard contractual clauses or the “Privacy Shield”. You can prevent this by setting your browser so that no cookies are stored.
7. Your rights
You generally have the following rights: - Right of access - Right to rectification - Right to erasure - Right to restriction of processing - Right to data portability - Right to object - Right to withdraw consent If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
8. Responsible for data processing
Villa Mayr Ferienwohnungen
Seepromenade 113
+43 699 16 44 44 44
office@villa-mayr.at